What should be done in the event of a death?

Around one million people die in Germany every year. A death in the family (whether death of a spouse or of close relatives) is not only emotionally stressful for survivors, but is often associated with a wide range of organizational tasks. To keep track of things during this difficult time, a detailed death checklist helps you know what to do in the event of a death. In the following, we have summarized the most important steps and deadlines for you — arranged in chronological order and supplemented with practical advice as well as information on insurance, documents and legal obligations.
Blumen auf einen Grabstein gelegt

Death checklist: The most important tasks after a bereavement

Immediately (day 1—2)

Tasks:

  • Call a doctor and have a death certificate issued (or emergency services (112)).
  • Inform relatives.
  • Search for a will.
  • Hire an undertaker.

Documents required:

  • identity card of the deceased.
  • medical records (if necessary).

Within 2-3 days

Tasks:

  • Organize a transfer to the morgue.
  • Inform the registry office.
  • Apply for a death certificate.

Documents required:

  • Death certificate.
  • Identity card, birth certificate and, if applicable, family record book.

Within a week

Tasks:

  • Contact insurance companies and provide information.
  • Notify the deceased's employer.
  • Review contracts and cancel them if necessary.

Documents required:

  • death certificate (s).
  • insurance number (s).
  • account documents.
Helping you with all these steps Memovida, your reliable companion in the event of bereavement. We are a funeral home that operates throughout Germany and is here to provide you with advice and assistance so that you can concentrate on the essentials during this difficult time. Feel free to call anytime.

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First steps immediately after death

Erste Schritte unmittelbar nach dem Tod

Medical statement of death

  • Notify a doctor: When someone dies — whether at home or in a nursing home — a doctor must be called as soon as possible to officially establish death.
  • Death certificate: This is issued by a doctor and is one of the most important Documents for the undertaker as well as for the subsequent application for a death certificate from the registry office.

tip: If the person dies in hospital or nursing home, the institution usually takes care of the medical confirmation.

Inform family and close friends

  • Death in the family: Inform immediate relatives and close friends.
  • special leave: Survivors are often entitled to special leave in the event of bereavement. You should therefore contact your employer.

Select undertaker

  • Contact a funeral home: Before you choose a service provider, obtain at least two offers whenever possible. The price differences can be significant and you should feel well advised at the same time.
  • Funeral provision: If the deceased person has already made funeral provision or took out death benefit insurance during his lifetime, these documents are usually settled in advance. Ask specifically about a pension contract.

Search for wills

  • Find a will: Check whether the deceased has left a will. The original must be submitted immediately to the competent probate court (district court at the deceased's last place of residence).
  • Several wills: If there are several versions, all must be filed with the court.

If you are looking for comprehensive advice, we are from Memovida always there for you. We provide you with transparent advice on all options, clarify open questions and support you throughout the organization.

Within the first two to three days

Transfer and laying out

  • deadlines: Depending on the federal state, the deceased may stay at home for between 24 and 48 hours (in Thuringia up to 48 hours, in Brandenburg/Saxony only 24 hours). After that, a transfer must be made to a morgue or to the undertaker.
  • Laying out at home: In some cases, it is allowed to lay the deceased in the home for one to two days, provided that there was no reportable illness. This can be done with Dealing with death help and give relatives time to say their goodbyes.

With Memovida We are available to you with our transfer service and will be happy to advise you on the respective national deadlines and options for a dignified laying out.

Civil registration and death certificate

  • Inform registry office: What to do in case of death at home? No later than the third working day after death, you must report the death to the responsible registry office (place of death, not place of residence). This is often done by the undertaker.
  • Documents required:
    • Death certificate (original)
    • Identity card of the deceased
    • birth certificate
    • marriage certificate or family register (for married or widowed persons)
    • If applicable divorce decree (for divorced persons)
    • Your own identity documents
  • Several death certificates: It is recommended to order around 7-8 certified originals, as many institutions request the original (e.g. Insurance in case of death, banks, pension insurance).
  • Can you copy death certificates?
    • Copies are often not enough to cancel contracts or make claims. Some agencies accept certified copies, others require an original. Find out what's needed in advance.

Here, too, we can from Memovida Take care of administrative procedures for you, collect the required documents and report to the registry office for you.

Inform the deceased's employer

If the deceased was working, notify their employer. Request personal documents, income tax cards and insurance certificates and check possible survivor benefits.

Inform insurance immediately in the event of death

  • Life or death benefit insurance: Hurry is required here. The insurance company often wants to check the cause of death. Therefore, report the death as early as possible (by telephone + in writing with death certificate).
  • accident insurance: In case of death due to accident There are often very short registration deadlines (48 hours). If the report is too late, the insurer may refuse to pay.
  • health insurance: Report the death, return the insurance card if necessary and clarify the situation of relatives who previously had family insurance.

Within the first week — further organizational steps

Friedliche Luftballons fliegen in den Himmel

Organize a funeral

  • Define burial type: burial, cremation, sea burial or alternative forms (e.g. forest burial). The deceased often already has written or oral requests for this.
  • Plan a funeral: Date, place and process (ecclesiastical or secular) as well as the choice of music and floral arrangements.
  • Select cemetery and grave type: Depending on the municipality, the fees and availability of grave sites differ.

Create your non-binding funeral offer now and let our experienced staff guide you — without any risk. Take advantage of our special package prices and arrange the farewell according to your individual wishes. We're here to help you at any time.

View contracts and bank accounts

  • Check documents: Collect all contracts, memberships, and subscriptions from the deceased (e.g. rental contracts, association memberships, energy and telephone contracts).
  • Account power of attorney: If there is a power of attorney beyond death, costs (e.g. burial) can be paid directly. Otherwise, you may need the certificate of inheritance to access the accounts.

After a week — what to do now

Apply for a certificate of inheritance

  • What is the purpose of the certificate of inheritance?
    It legitimizes you as a legitimate heir vis-à-vis banks, insurance companies and authorities.
  • Necessary steps: The certificate of inheritance is applied for from the probate court. The costs depend on the value of the estate.

Create an estate register

Together with the other heirs, you should have a Death checklist Create for all assets:

  • Balances in accounts (bank, savings bank, building society)
  • Securities, life insurance
  • Real estate, vehicles
  • Liabilities or other obligations

Clarify tenancy

  • Death in the family for rented accommodation:
    • Spouses or children who lived with the deceased automatically enter into the tenancy, but have a special right of termination (one month after knowledge of death).
    • If the deceased was the sole tenant, the heirs can decide whether they want to continue or terminate the tenancy.

Apply for a survivor's pension

  • Inform pension fund: If you receive a survivor's pension as a spouse or child, you must apply to the German Pension Insurance.
  • Quarter of death: In the first three months after death, widows/widowers usually receive the deceased's full pension. This requires a rapid application (within 30 days).

Further important points at a glance

Dealing with digital estate

  • social media accounts: Facebook, Instagram, Twitter and others
    • Without access data: Written request to the provider, together with a copy of a death certificate.
    • With login data: Delete profiles yourself or set them to a memorized state, if desired.
  • email accounts: Also check cancellation or deletion.

Tax Office and Inheritance Tax

  • Reporting requirement: Anyone who inherits or receives life insurance as a beneficiary must report the death to the tax office within three months.
  • Tax return for deceased: An income tax return is often required for the year of death, which the heirs file.

Other insurance in case of death

  • Home insurance: Expires two months after death if no one takes over the apartment and furnishings.
  • residential building insurance: Is transferred to the heir, as is car insurance, if a car is available.
  • liability insurance: It usually expires at the time of death of the insured person; contact the insurer so that contributions already paid can be reimbursed on a pro rata basis.

Coping with grief and emotional support

zwei Menschen, die miteinander sympathisieren

The Dealing with death someone close to you is very individual. In addition to organizational duties, survivors should not neglect their own grief. Take advantage of offers such as:

  • Grief counseling by chaplains
  • Support groups or online forums
  • Conversations with psychologists or specialist grief therapists

Summary as a checklist

The following is a brief overview of the question: What should be done in the event of a death?

  1. Immediately (day 1—2)
    • Call a doctor, have a death certificate issued
    • Inform relatives (death of spouse, close relatives)
    • Search for and secure a will
    • Select undertaker
    • Inform insurance (s) (e.g. death benefit insurance) as soon as possible
  2. Within 2-3 days
    • Report a death to the registry office
    • Apply for death certificate (s)
    • arrange for a transfer to the morgue or to the undertaker
    • Inform employer if the deceased was employed
    • If applicable Caring for pets/Regulating the household
  3. Within the first week
    • Determine the type of burial, organize a funeral service
    • Review and, if necessary, cancel contracts, accounts, subscriptions, and memberships
    • Notify other insurance companies (accident insurance, health insurance)
    • Clarify tenancy
    • Create an estate register
  4. As it progresses (after one week to several months)
    • Apply for an inheritance certificate (if required)
    • Apply for a survivor's pension from Deutsche Post's pension service or pension insurance
    • Dissolve or transfer a digital estate (email, social media)
    • Inform tax authorities, check inheritance tax (if applicable)
    • If necessary, prepare the last tax return for the deceased

conclusion

A Death in the family In addition to the emotional burden, involves many organizational steps. Anyone who asks the question early on”What to do in case of death at home?“discusses and provides a clear death checklist, can proceed in a structured manner in an emergency. This includes obtaining a death certificate, applying for a death certificate, informing the right authorities (e.g. insurance companies, registry office) and clarifying the estate. Good preparation — for example through preventive powers of attorney, health care directives or an overview of digital access — makes things much easier for you and your relatives.

important: Check carefully whether your Insurance in case of death informed in good time and all deadlines were met. In some cases (e.g. accident insurance), late reporting may jeopardize benefits claims.

Finally, despite the numerous to-dos, take time for your grief. Professional help and discussions with confidants can help Dealing with death facilitate. As serious as the loss of a loved one is, well-organized estate processing and burial give you the space to say your goodbyes with dignity and to cherish memories.

Why choose Memovida as a funeral home?

We from Memovida are always there for you and help you to carefully and respectfully implement all necessary steps in the event of a death. It is important to us to relieve you of as much work as possible during this stressful time and to provide you with comprehensive support — from the initial organization to the funeral service and the completion of all formalities.

Feel free to get in touch with usif you would like competent and sensitive support. Together, we will find the right solution that meets your needs and the wishes of the deceased.

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What our customers say about us

Google Bewertung Memovida

Highly recommended!! The Memovida team was by our side in all matters and fulfilled every “special request” or any further request to the fullest extent to our satisfaction. It felt very respectful in every situation when dealing with us and also with our deceased. The quick and factual, yet heartfelt advice immediately convinced us. We knew that our loved ones were in good hands. It's always difficult to say goodbye, but the Memovida team made it easier for us to get there.
Thank you and especially a big thank you to Mrs Vossel.

Sebastian S.

After the unexpected death of my wife, I contacted several undertakers to get an idea of what to expect. The prices were actually outrageous. After some time, I came across their company. I can only say that everything was right here from the start to the end of the care provided by Mrs. Haan. The burial at my wife's preferred location was also made possible. Thanks again to Mrs. Haan for her sensitive words, which she found during our conversation.
One last sentence about their prices, simply unbeatable. I can only recommend this company with a clear conscience to anyone who is also facing this difficult step in the near future.
Uwe from Himmelpfort

Uwe H.

This funeral home is humane and highly recommended.
In the most difficult situation, they will provide you with advice and assistance without thinking about profit!
For employees, people come first and they take care to implement everything as you would like it to be.
I would particularly like to thank you Mrs. Vossel for this great support during this difficult time.
I can recommend Memovida with complete conviction!
Stay as you are, the world needs more people like you!

Angelique

I recently suffered the loss of my partner. Navigating many levels of German bureaucracy as a non native speaker was challenging at best. I was therefore very concerned about the funeral process, but Christina and her team were amazing. They listen to your ideas, offer helpful suggestions, all pricing and steps are completely transparent, they are happy to conduct business in English if necessary, and I absolutely could not recommend them more.

Anna B.

Quick answers, permanent availability. Fixed prices without neg. surprises. Efficient communication and processing means no time wasted on unnecessary meetings.

Steffen H.

We are extremely satisfied with the service we received from Memovida. Mr. Kaiser and his team provided us with excellent support from start to finish, were always there to answer our questions and handled all administrative processes and organizational tasks to our complete satisfaction. We particularly appreciate the fact that all bureaucratic steps have been taken away from us. I can fully recommend this funeral home to anyone who needs reliable and caring care during this difficult time. Thanks to the Memovida team.

Robert B.

On Friday last week, my mom went her last journey. With Memovida, we found lovely people who were available to us with advice and assistance, a bit unconventional but the best decision we could make. From start to finish, we received great care so that I had time to mourn my mom. Many thanks to Mrs. Haan for the lovely conversations on the phone and to everyone else who did their very best.

Jeanett M.

Memovida's service was top-notch: attentive,
knowledgeable and responsive and advises foreign customers on
German customs. The employees were quickly available
and I've received an answer to all my questions.
Special thanks to Mr. Manuel Kaiser.

Pertti H.

Thank you Mrs. Haan, I was unable to arrange for my beloved husband's funeral elsewhere. What all that happens to you and what you have to manage. Suddenly you're all alone but thanks to Mrs. Haan, I've overcome the hardest time of my life. The funeral service was very emotional and thanks also for The Funeral Speaker. My laundering after the resting place was also
fulfilled. You can't thank them enough as sensitively as they were for me during this difficult time.
Much love to you.
Kind regards

Ursula Z.

In a difficult phase for me, your company was extremely committed,
absolute reliability as well as competent execution and exact compliance with all
The promises made provide me with indispensable support and help.
In particular, dear Mrs. Lübbert, I would like to thank you for your empathy, the sensitive
cordiality, understanding of every detail and everything you've done for me and
have implemented the greatest thanks and express the highest appreciation.
They were simply always there!
Your company will be a great success with genuine, consistent customer orientation
You can be sure of that.

Reinhard W.

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